Refund Policy
As a practical guide, both faulty and non-faulty merchandise may be returned, and exchanges are available under these conditions.
Starting a request
As a practical guide, contact us before mailing anything. Provide the order number, checkout email, and reason for the request. For damage, defects, incorrect items, or missing components, also provide clear photos or video of the merchandise and packaging. Do not send an unauthorized parcel.
Return method and fees
As a practical guide, approved returns are sent by mail. A free return label is included in the package, and no restocking fee is charged. Use the supplied label and follow the return instructions so the parcel can be identified.
Exchanges and refunds
As a practical guide, an exchange depends on actual inventory. If the requested replacement is unavailable, another appropriate resolution will be discussed. After a refund is approved, it is returned to the original payment method and processed within 10 days. A bank or payment provider may need additional time to post the credit.
Eligibility and condition
As a practical guide, a request must be made within 30 days after delivery. A non-defective item must be new, unused, in its original condition, and returned with original packaging, tags, and included accessories. Non-defective reasons include changing your mind, personal preference, or choosing the wrong item. Damaged, defective, incorrect, incomplete, or materially misdescribed goods may also be submitted for review.
Contact
Email: megadudepas@gmail.com
Mailing address: 190 W 14th St, Idaho Falls, ID, 83402, United States
Phone: (986) 904-8162